Privacy Policy

Effective date: January 1, 2026

This policy covers Durable Projects LLC and the missed-call response service it operates on behalf of participating home service businesses.

What we collect

When you call or text a participating business, we collect the information you provide: your name, your phone number, and the content of your messages. That's it.

This website itself collects nothing. No analytics, no cookies, no forms.

How we use it

We use your information to respond to your inquiry, schedule service, and follow up about that inquiry on behalf of the business you contacted. Nothing else.

Sharing

Mobile phone numbers and SMS opt-in consent are never shared with or sold to third parties or affiliates for marketing or promotional purposes.

Your information is shared only with the business you contacted and with the service providers needed to deliver messages, such as the SMS platform and phone carriers.

Opting out

Reply STOP to any message to stop receiving texts. You will receive one final message confirming you have been unsubscribed, and nothing further.

Getting help

Reply HELP to any message, or email colin@durableprojects.llc.

How long we keep information

We keep your information only as long as needed to serve your inquiry and meet legal obligations.

Changes to this policy

If this policy changes, the updated version will be posted on this page with a new effective date.

Contact

Durable Projects LLC
colin@durableprojects.llc
8 The Green, Suite B, Dover, DE 19901